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Brand or Die

  • Dec. 30th, 2007 at 1:56 PM
kitchen
I promised myself that in 2008 I would post more Media Studies paper ideas for students, done up in Click Opera style. Consider this an early delivery.


This is a little section of my book that deals with self-branding. I end with the street teams stuff because that's where my thinking is at these days. I wish Jay Smooth would take this topic on, because I know it would be an instant favorite with my students...


Brand or Die

In spite of their differences, Web micro-celebrities share something important with mainstream media stars: both must brand or die. During the period of actor Brad Pitt's infidelities, young women started declaring themselves (sometimes only half-jokingly) to be members of "Team Aniston" or "Team Jolie." Similarly, viewers who respond to Ana Voog's performance art images might not care for Amanda's All American Girl persona, though they might be intrigued by my Academic Camgirl schtick. As ever, identification says more about the viewer than the viewed.



In his research of user profiles on MySpace, Hugo Liu found that the interests people listed tended to cluster in "rich motifs like irony, alienation, utopia, and satire." Liu pointed out that rather than factual declaration of interests, profile listings were better understood as 'taste performances'--or what I have been calling brands. Branding wasn't always related to consumer identity issues in this way. Until the 1950's, advertisers tended to build brands either by extolling the luxury they promised (e.g., automobile and alcohol ads) or by communicating quasi-scientific data, as in the famous American chewing gum commercial that boasted that "Four out five dentists surveyed recommend Trident sugarless gum for their patients who chew gum."


In The Conquest of Cool, Thomas Frank demonstrates how identity-oriented branding techniques emerged in the 1960s, when students frustrated with the Vietnam War began to take jobs with advertising agencies. The students-turned-employees quickly realized that consumers coming into adulthood post-Vietnam perceived most advertisements as both dull and 'part of the problem'--inconsistent, that is, with their countercultural ideals. In response, advertisers began creating campaigns with putatively anti-establishment messages like "7UP: The Uncola" and Volkswagen's classic: "How often do you buy a new car? That's too often."

Douglas Holt uses the term “postmodern brand” to describe advertising marked by its use of irony and its association with subcultural identity, among other things. The "modern" Trident gum featured dentists in its ads. Today, a trip to Tridentgum.com features "Little Mouth," a set of animated wind-up dentures that fetches products with names like Tropical Twist and Green Apple Fusion. How Trident was talked into using dentures as a mascot is anyone's guess.

It is important to realize that postmodern branding engages in the appearance of countercultural critique, rather than its enactment. It doesn’t much matter that our Macs help us "think different" if our actions don’t reflect those thoughts. Likewise, consuming the anti-establishment aesthetic of a site like The Suicide Girls (which bills itself as 'naked, punk, indie, emo and goth') is not the same as participating in those subcultures—although it might arguably lead to participation at some point down the road.



Ten years ago, I might have forwarded the URL for Trident's Small Mouth to some friends. Now I wonder if only children are supposed to be looking at the Trident site. Part of our fatigue as consumers has to do with the rise of digital production and distribution tools over the last decade. Software like Photoshop, GarageBand and iMovie now make it possible for talented amateurs to create photographs, musical tracks and videos that are on par with those made by professionals, while Web-based delivery systems like iTunes and YouTube make it possible to distribute one’s work to the masses.

Douglas Holt argues that purveyors of postmodern brands today find themselves in the same situation as their modern brand predecessors: consumers now perceive them as dated, and don’t feel compatible with the ideologies behind them. At least as an aesthetic, counterculture is waning, irony is old, and verite (in real or faux form) is corporate. Everyone knows real amateurs are busy polishing their productions, not scuffing them up. Consumers, no longer bothered about the presence of advertising in their lives, now willingly volunteer (or are paid low wages) to engage in labor that was once the domain of the advertiser. Many of my students in East London have already been conscripted into ‘street teams’ and charged with ‘virusing’ promotional objectives for companies like Sony and Nike.
When I ask these students whether they see such work as exploiting, for instance, subcultural practices within hip hop, I get two answers. The first is that on good days, they see themselves as ambassadors representing the buying concerns of their peers. The second is that someone is going to get paid to do it--why not them? I get similar answers when I ask students how they feel about the fact that Microsoft has bought the right to data mine their Facebook profiles. They are not uncritical about capitalist expansion into their data space, but they believe that it is inevitable, and that it is a waste of their time to fight it. Interestingly, many of students perk right up when they discover that they might stand to profit by using things like Google Adsense on their own blogs. Rather than dismissing this response as shallow or greedy, I find it interesting to re-frame it against a desire to gain back some of their lost agency in a networked age.

Comments

[info]ankh156 wrote:
Dec. 30th, 2007 08:15 pm (UTC)
You're going to do more like this ?
Wonderful.

I love it.

(Must be quite a bit of work, though.)
[info]tsenft wrote:
Dec. 30th, 2007 08:20 pm (UTC)
Re: You're going to do more like this ?
Thanks! It's a bit like putting together one of my lectures, actually. I want to start embedding some video too. The finding images part is what takes the time. I don't know how Momus can do as many as he does each week.
[info]scottbateman wrote:
Dec. 30th, 2007 08:45 pm (UTC)
We had a set of those Uncola glasses when I was growing up. Hated 7-Up; loved the branding.
[info]tsenft wrote:
Dec. 30th, 2007 09:03 pm (UTC)
We had those, and some LaChoy "Swing American" dishes that my mom liked for egg foo young. Oh, the seventies.
[info]scottbateman wrote:
Dec. 30th, 2007 09:06 pm (UTC)
Remember how the LaChoy stuff came in two separate cans that were taped together? Good times.

And: Space Food Sticks.
[info]howief wrote:
Dec. 31st, 2007 08:28 am (UTC)
I still miss Egg Foo Young sometimes.

Howie
[info]dabroots wrote:
Dec. 30th, 2007 09:09 pm (UTC)
Ah, I love it, and will read the whole thing, savoring it. Thanks for that link to our friend, Jay Smooth. He can wear a cat better than I, and I'm jealous. His words and videos are great. I'll do some linking to it, myself.
[info]tsenft wrote:
Dec. 30th, 2007 10:51 pm (UTC)
I'm in the Everyone Loves Jay fan club.
[info]dcart wrote:
Dec. 30th, 2007 11:49 pm (UTC)
They are not uncritical about capitalist expansion into their data space, but they believe that it is inevitable, and that it is a waste of their time to fight it.


This basic realization/prediction is one of the reasons I'm such a fan of Baudrillard. It's also why, as a red (or maybe pink) diaper baby, I feel so hopeless about our social future at times. There is no resistance because it's pointless to resist. If neo-liberalism is able to create some baseline of worldwide consumerism where we can be relatively sure that 80% or more of all people in any given geography have food, shelter, and a little extra cash for gadgets, then Fukuyama may end up being right after all about the end of history and ideology, though certainly premature.

I'm often left feeling like there's nothing to do but fall into a sort of neo-positivist utopian reverie, a (false?) hope that technological progress and rationalism will save us.
[info]omnifarious wrote:
Dec. 31st, 2007 07:47 am (UTC)

Interesting and dense. I'm going to have to think through the ideas in here again. del.icio.us gets yet another link in it's huge pile.

[info]derb wrote:
Dec. 31st, 2007 10:35 am (UTC)
This "brand me" stuff ties in pretty well to:

Bauman, Z. (2007) Consuming Life, Polity Press, Cambridge.

which suggests (once again) that identity creation is becoming unhealthily wrapped up with consumerism. Also Rosen, J. (2005) The Naked Crowd : Reclaiming Security and Freedom in an Anxious Age, (1st) Random House, New York, NY. esp p. 182 "Although presented in the therapeutic language of self-actualization, personal branding is ultimately a technology for the rigid control of personal identity. And while only a sliver of the population will be literal minded enough to resort to technologies of personal branding, many individuals in the age of the Internet are struggling, with varying degrees of success and self-awareness, to master the rigors of personal-impression management."

Seems to me that youngsters participating in these 'street marketing' schemes might believe that the people they are marketing to - people like themselves - aren't fooled by marketing so all they are doing is getting a little extra cash for encouraging people to buy what they would have anyway. Like Amazon affiliate fees.

PS don't put www in front of LJ addresses like http://imomus.livejournal.com/ - it doesn't work.

PPS Was curious about amandacam - I guess she is now offline. Unfortunately, that doesn't mean that her brand is dead though. amandacam.com has been taken over by one of those annoying generic advertising pages and when I googled as well as her LJ I found several other (presumably) porn-based webcam pages borrowing her brand and googlejuice. So be careful about the brand you create as you may not be able to kill it off!
[info]tsenft wrote:
Dec. 31st, 2007 07:31 pm (UTC)
(I have to remember to send email your way, later!!)

I'm going to order the Bauman book; it sounds up my alley. Btw, preliminary consumer researcher and viral and 'buzz' practices seems to line up with your ideas about the 'youngsters' (you old man, you.) I don't experience self-branding in the dire way many writers seem to, but then again I'm interested in micro-political maneuvers, as a opposed to big macro-political sweeps (another essay to put up here.)
[info]ana wrote:
Dec. 31st, 2007 03:21 pm (UTC)
nooooooooooooooo :(
i do not have a persona!

please please please please PLEASE stop referring to me as having one :(
i've told you so many times throughout the years....

i did not create a persona for the cam or for anything else i have ever done.
i do not have a persona.
i really really really really really don't :(

i'm just the same person on or off cam.

pleeeeeeeeeeease believe me
you KNOW me
why is it so hard to understand that i do not have a persona?

meow :(

please excuse my sleep deprived state of mind and this is the 1st thing i read this morning after just having my nipples squeezed for 1/2 an hour by the milk pump

i love you! and i love what you write!
but please please please
[info]tsenft wrote:
Dec. 31st, 2007 04:08 pm (UTC)
Miss Kitty, I included myself in the list of personae, above. Did you not notice that?

In my thinking, everyone can be discussed in terms of persona. I'm thinking less along the lines of acting, and more along the lines of a book called The Performance of Self in Everyday Life by Erving Goffman. I'm going to Amazon it to you right now, so email me the new address because I only have the old one.

Get sleep and we can debate more if you want.

ps I miss you xoxox

Edited at 2007-12-31 04:09 pm (UTC)
[info]tsenft wrote:
Dec. 31st, 2007 04:11 pm (UTC)
pps I am going to make a copy edit change above so the concept remains the same, but the 'p word' is out (or shift it to Amanada, who I think will be fine with the term 'all American girl persona;)

xo
[info]ana wrote:
Dec. 31st, 2007 04:55 pm (UTC)
thank uuuuuuuuuuu

persona, as i understand it, is a character, facade or outer personality that one shows to the public.

i just want to say, again, that i am the same person public or private. there is NO difference whatsoever, for me :)
i am always the same person.

i understand that a lot of people have a public side and a private side...this goes for people not even in the entertainment industry.
this seems to be the norm for most people.

however, for me, i really do not have a persona
really!
[info]katarakta wrote:
Jan. 1st, 2008 07:14 pm (UTC)
click opera style?
Hi Terri, Good to see you in a working mood, it means life for your soul, I know. I love your extracts, bit I don't get click opera style. How are you going to do it? I mean papers for students? I got into so much trouble due to one attempt of recording a lecture for podcasting that I decided to look for other means of posting/producing knowledge for students online. The way you showed it is "cool" and informative, but how are you going to organise it? It looks that our initial secret podcasting club is moving to livejournal before you come back................
Hugs,
Marta